User Learning
Slow speeds, poor Wi-Fi connectivity, and lackluster customer support are all among the top five most frequent customer complaints about most Internet Service Providers. We decided to solve three problems with one solution: Plume.
Plume is powering the next generation of Wi-Fi by offering high-performance mesh Wi-Fi SuperPods, a customer-friendly mobile app, and a backend support platform to better assist our customers with technical issues.
To better illustrate how awesome Plume is, check out this video below:
Plume Wi-Fi works by leveraging their SuperPods, which wirelessly (or wired) mesh together to create a wide-reaching home network to minimize dead zones. This makes it easy to spread Wi-Fi coverage throughout the home without the huge cost of running ethernet for a hardwired system.
Your Wi-Fi network is managed by the HomePass app, which is included in your Open Wireless Internet plan. It’s available on iOS and Android for free. You’ll be able to use your account to manage network settings, setup guest networks, implement parental controls, enable online protection settings, and more.
Wi-Fi just got a whole lot easier…
